Ross Smith joined PA Consulting Group, a global management consulting firm, in 2003 after working overseas in Europe and New Zealand for several years, and is now a Partner. He is a member of PA's Management Group and he is based in Denver, CO, where he leads PA’s Denver-based IT consulting team. Ross is known for structuring and delivering large complex technology programs for his clients and he is a recognized as an industry leader in geospatial strategy development and return on investment models. His primary focus is in the Telecommunication, Utilities and Defense sectors and on business enablement of geospatial technologies. Ross is also the author of numerous articles on strategic planning, return on investment modeling and GIS organizational design.
Andrew Sheahen is a consultant with PA Consulting Group based in Denver. He is a program management and technology professional and an experienced consultant who has led program management and change management teams for GIS, KM, ERP and contact center CRM solutions. He has extensive experience with enterprise content and knowledge management systems, voice/data convergence, and SOA methodologies and Web services.