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Internet-based mapping applications are changing the way that people use and manage geographic information. Here are twelve fascinating case studies that reveal how public and private organizations from around the world use Web-based geographic information systems (GIS) to improve customer service, increase employee efficiency, and inform the community at large.Case studies include: U.S. Geological Survey National Association of Realtors Caltrans National Ocean Service Southern California Gas Company Tantalus Communications Minneapolis-St. Paul International Airport Cabarrus County, North Carolina Telia InfoMedia Edison International.
Easy-to-read and richly illustrated, Serving Maps on the Internet is a nontechnical introduction to the why and how of "map-enabled" Web sites. It's a must read for Web designers and organizations with Internet or intranet exposure.

