Solutions Engineer Manager, Charlotte (ESRI | Presales and Solutions Engineering)

The Opportunity:
Apply your GIS knowledge, communication skills, and management experience in a new way on the ESRI Presales and Solutions Engineering Team to support our sales staff. An energetic, driven professional is needed to think outside the box and help promote ESRI solutions to state and local government accounts throughout the U.S.

Department
Presales and Solutions Engineering

The Team:
Team members throughout the company help our customers discover the right geospatial solution. They use their passion for technology and GIS knowledge to be an active participant in the sales cycle and demonstrate the value of GIS to solve real problems. In addition to in-depth functional experience with GIS software, the team has a strong understanding of geospatial technology and knowledge of database design and technologies, networking, and application development environments.

Responsibilities:
Provide leadership to a dedicated team of solutions engineer professionals that focus their efforts on key accounts and target markets.
Ensure the professional development of solutions engineers through coaching and training.
Identify and obtain technical resources from other regions to meet client requirements.
Work closely with account managers to understand client requirements and help formulate appropriate GIS solutions.
Develop demos and proof of concepts in concert with sales priorities.
Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations.
Support ESRI customers with product expertise and best-practice assistance.
Participate in trade shows, user groups, product demonstrations, and major release software rollouts throughout the region.

Bachelors or masters in geography, computer science, or a related field.
Five or more years of experience with ArcGIS Desktop using editing tools and creating geodatabases.
Experience with DBMS technology such as SQL Server, DB2, Oracle, and Access.
Experience with basic database design and associated methods and technologies.
Excellent written and verbal communication skills.
General knowledge of computer hardware, software, and networking.
Ability to travel on a regular basis.

Recommended Qualifications:
Ability to troubleshoot client issues.
Excellent presentation, interpersonal, and listening skills.
Experience promoting products and/or applications.
Experience with GIS vendor products.
Demonstrated experience supervising staff.
Some programming and scripting experience such as .NET, Java, Python, VBS.
Experience with ArcGIS Server Web applications or other Web application development.

The Company:
Since 1969, ESRI has been giving customers around the world the power to think and plan geographically. We develop and support innovative tools for visualizing, analyzing, and managing geographic data on the desktop, on a server, across the enterprise, in a mobile environment, and on the Web. With annual revenues of $660 million and our software used in more than 300,000 organizations worldwide, ESRI is the market leader in GIS.

ESRI employs 2,700 people in the U.S., 800 of whom are in our 10 regional offices across the U.S. We offer exceptional benefits, competitive salaries, 401(k) and profit sharing programs, tuition assistance, opportunities for personal and professional growth, and much more.

Learn more about career opportunities and apply online at www.esri.com/rocareers.

ESRI is an equal opportunity employer (EOE) supporting diversity in the workforce.