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Brian Rossini
BrianRossini@yahoo.com
Skills Summary
ESRI ArcGIS, Python, Dreamweaver, Microsoft SQL Server, Sybase, Apache Tomcat server, Microsoft IIS, shell scripting, HTML, XML, JavaScript, Cisco router IOS, TCP/IP, VPN, DNS, Active Directory, VMware, Microsoft Access, Microsoft Office, Red Hat Linux, Unix, Windows, FrameMaker, RoboHelp, Stata, SharePoint 2010, Ektron CMS.
Writing experience: installation guides, user guides, configuration guides, training guides, knowledge base articles, web content, research projects, presentations, and policy memoranda.
Education
University of Massachusetts Amherst
Master of Public Policy and Administration, June 2012
Courses in GIS (3), Information Technology, Statistics, Budgets, Economics, Labor, Public Management.
Capstone Topic: Factors Affecting the Adoption of Cloud Computing Services in the Public Sector.
Massachusetts Institute of Technology (MIT) Cambridge, MA
Bachelor of Science in Management, with minors in Economics and Political Science
Experience
U.S. Fish and Wildlife Service Hadley, MA
Web Assistant (May 2011 – October 2012; a student position with a required expiration date 4 months after graduation)
Develop and manage web pages for the northeast region’s Intranet and Internet websites.
Won a Star cash award for migrating and re-organizing hundreds of documents to a new web server.
Identified and reported software bugs in a new CMS and developed workarounds.
City of Springfield – Office of Planning and Economic Development Springfield, MA
GIS Intern (June 2012 – present)
Massachusetts Department of Environmental Protection Springfield, MA
GIS Intern (August 2011)
Aspect Software Chelmsford, MA
Webmaster / Systems Integration / Technical Support / Documentation (1996 – 2009)
Built, deployed, and managed the corporate Internet website and firewall server.
Implemented customer service help desk and knowledge base application systems.
Built and managed multiple intranet websites.
Built and configured Unified IP, EPRO, and Unison contact center systems on a variety
of platforms, including Windows, VMware, Sun Solaris, Red Hat Linux, and Oracle Linux.
Developed training program designed to prepare field engineers to perform software
upgrades.
Built a lab of application servers and a file server. Installed the systems and applications software.
Wrote the training materials and a procedure to quickly revert the upgraded application servers to their prior state, to make them available for the next class session. Performed one-on-one training sessions.
Wrote computer software installation guides and configuration guides.
Optronics International Incorporated, Chelmsford, MA
Senior Software Analyst - Product Quality Assurance (1994 – 1996)
Developed automated applications to test and certify software designed to perform digital processing and laser plotting of image files.
Developed and deployed a problem tracking application system. Met with functional managers and other key employees to develop the project specifications. Wrote a user guide and trained engineers and manufacturing personnel.
Developed the corporate Internet web site ‘from scratch’ and with no budget. Performed content development, HTML conversions, script programming of online forms, and server installation. Quickly learned and applied new web technologies.
Prior experience as an IT systems analyst, database administrator, and systems administrator.
Awards and Certifications
Won award for outstanding customer service, for establishing Cisco VPN remote access network connections to customer sites; also wrote procedures, installation documents, and troubleshooting documents.
Technical Writing Certificate (Middlesex program), 2009
Professional Training Classes
VMware, Cisco Networking, Sybase, Oracle, Solaris, Microsoft Windows, C++ and Java.
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