While texting has become a popular mode of communication, enabling public safety answering points to join the conversation in times of emergencies has proven difficult. Durham, N.C., began accepting text messages sent to its 911 dispatch center by Verizon Wireless customers on a pilot basis on Aug. 3. The test is expected to run through January 2012.
http://www.emergencymgmt.com/safety/Durham-NC-Public-Pilot-Texting-911.html
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