Directions Magazine
Hello. Login | Register

Columns

All Columns

The Right “Stuff”

Thursday, November 19th 1998
Read More About:
Classified Ads:
The retail sector continues to evolve to the point where today, definitions such as Drug Store, Convenience Store, and Department Store are losing their meaning and the future of retail may be plain vanilla.

Things change, and change often occurs so gradually that you don’t notice it until suddenly everything seems different, and you wonder how it got that way.

In the retail sector, we see some amazing changes happening. The convenience store that once added gasoline pumps out front created a quiet revolution. Today, almost all convenience stores come with gas pumps and almost all gas stations come with convenience stores.

Are drug stores going to follow?

The current trend in drug stores is to stand alone and not always be part of a shopping center. Pharmacies are bigger and expect higher sales per square foot, but the drug store business is changing underneath them.

Traditionally, the high profit sections for drug stores have been the pharmacy sections and the photo development areas. That, too is changing.

In early November, USA Today ran an article about pharmaceuticals on the Web. USA Today was concerned about security. From a business standpoint, the real issue is not security and who may abusing the system. The issue is that many common products, in addition to prescriptions, are being sold over the Web. Some people even buy product subscriptions such as premium coffees and dietary supplements online.

With a virtual pharmacy, the cost to the consumer is lower, the delivery is overnight and the physician can post your prescription by e-mail. After you take out your first prescription, your insurance records, history, number of renewals, doctors’ name, and other relevant information is stored in a database--and you don't have to wade through traffic to pick up your medicine. If you need regular medications, or if you have a long-term prescription, this is the cost effective mechanism for you. Of course, you don’t get the interaction with your neighborhood pharmacist, but that is pretty rare these days anyway. People will always trade conversation for a lower price.

If large numbers of consumers begin buying prescription medicine over the Web, what happens to a drug store's high profit pharmacy center? Is the photo department next?

Although they are still fairly expensive, digital cameras are becoming more and more common. If you just had a printer that connected directly to the camera, you could produce your own prints at less cost and in less time than the 1 Hour Photo section. You could make copies for all the relatives too.

If the photo section and the pharmacy section are no longer profitable, what differentiates the drug store from the convenience store? Maybe more magazines.

At a recent gathering of retail folks, one person commented that research indicates women prefer going to the stand-alone drug store for convenience items instead of the convenience store/gas station. This was due, perhaps, to the lack of beer and lottery ticket customers at the drug store. The women's primary concern was safety, which has got to be a little disconcerting for the oil companies who have worked very hard to make their units islands of safety and light.

If we take away the photo section and the pharmacy and have the same products in both drug stores and convenience stores, what is the net difference between drug stores and Wal-Mart, except groceries, variety and size?

Could it be that we are moving to further consolidation of retail just as we see consolidation of banks, restaurants and geographic data companies?

There are clues that this is already occurring.

In my town, there is a brand new Wal-Mart. On the back of a Wal-Mart you expect to find one of those quick oil change places. My new Wal-Mart has its own brand of oil change service. Some Wal-Marts even contain a mini-McDonalds. My new Wal-Mart has its own 1950’s theme restaurant. Not the old cafeteria that you used to see in Kmart, but a theme restaurant with a neat old jukebox and some cool pictures of ‘57 Chevys and T-Birds.

The Advent of Stuff, The Enterprise

If there is coalescence in the product range of various retailers, an interesting thing to ponder is the possible major mergers that may occur.

How about a major merging of Amoco, Wal-Mart and CVS? Perhaps a marriage of Kroger,Texaco and Eckerd? How about Safeway, 7-11, and Chevron?

While these mergers would be awesome, they could be perceived as much more fun with mergers like SaveMore, TruValue, Unilever and Fox Theatres (STUF) or Starbucks, Union Oil and Phillips Petroleum (STUPH again).

The big mergers may be coming, and if there are only a few independents left standing how we be able to tell them apart from plain vanilla retail?

The validation of all this came the other day, when I got and e-mail from Scott Elliott with the URL of “Stuff Inc.” Could they be the future? Are they ahead of the curve? After all, I guess it’s all just stuff.


Bookmark and Share


Stay Connected

Twitter RSS Facebook LinkedIn Delicious Apple Devices Android Blackberry






Recent Comments

Journal News Removes Interactive Gun Permit Map

The Lower Hudson Journal News has been under fire for publishing a map of gun permit holders in two counties in New York State  before Christma. (APB coverage 1, 2, podcast). On Friday January 18 the paper removed the interactive map. Why? Publisher Janet Hasson gave answers in a media statement and in a letter to readers.

In a statement in response to The Poynter Institute (a journalism school) she argued:

With the passage this week of the NYSAFE gun law, which allows permit holders to request their names and addresses be removed from the public record, we decided to remove the gun permit data from lohud.com at 5 pm today. While the new law does not require us to remove the data, we believe that doing so complies with its spirit. For the past four weeks, there has been vigorous debate over our publication of the permit data, which has been viewed nearly 1.2 million times by readers. One of our core missions as a newspaper is to empower our readers with as much information as possible on the critical issues they face, and guns have certainly become a top issue since the massacre in nearby Newtown, Conn. Sharing as much public information as possible provides our readers with the ability to contribute to the discussion, in any way they wish, on how to make their communities safer. We remain committed to our mission of providing the critical public service of championing free speech and open records.

In a letter to readers published on Friday she wrote:

So intense was the opposition to our publication of the names and addresses that legislation passed earlier this week in Albany included a provision allowing permit holders to request confidentiality and imposing a 120-day moratorium on the release of permit holder data.

She goes on to say that during the 27 days the map was online any one interested would have seen it and that the data would eventually be out of date. She also noted that the paper does not endorse the way the state chose to limit availability of the data.

The original map/article still includes a graphic - but it's a snapshot, a raster image, with no interactivity. Says Hasson in the letter to readers:

 And we will keep a snapshot of our map — with all its red dots — on our website to remind the community that guns are a fact of life we should never forget.

I continue to applaud the paper for requesting the data via a Freedom on Informat request, mapping it, keeping the map up despite threats and criticism and now responding to state law. I think the paper did a service to the state, to citizens and to journalism.

- via reader Jim and Poynter

30-Second Pitch: Valarm
What’s new with JavaScript and geospatial - wrapup from the js.geo event
Privacy 2013 Style: Exploring New LBS Devices and Services
Attention Shoppers! aisle411’s Indoor Location App is a Hit with Top Retailers
US Topo - A New National Map Series, 2012 Update
Recent Developments in Remote Sensing for Human Disaster Management and Mitigation - Spotlight on Africa: An Overview
Drones: War machine today, helpful tool tomorrow - NPR Marketplace
Everything You Need to Know about Landsat 8

DirectionsMag.com

About Us | Advertise | Contact Us | Web Terms & Conditions | Privacy Policy
© 2013 Directions Media. All Rights Reserved