Overview

Know where to go with ACOWIN’s Map Point© interface option

The ACOWIN for Windows Dispatch Board offers seamless integration with Microsoft's Map Point© mapping software. With the ACOWIN Mapping interface and Microsoft Map Point© installed on your computer, the dispatcher will be able to instantly view a map of any worksite, or even pull up a route map of a technician's schedule for the day from the Dispatch Board with a click of the mouse. The powerful combination of Microsoft Map Point© and the ACOWIN Dispatch Board can help you to minimize the travel time and keep your technicians on the job sites, generating income!

Main Benefits of this Product:
The award winning ACOWIN for Windows, front end to QuickBooks and Microsoft’s Map Point© makes it easy to schedule and dispatch technicians to service calls, manage maintenance agreements and customer equipment, track inventory and detailed history, as well as generate detailed, professional looking invoices all with a single friendly, colorful, point and click program. ACOWIN for Windows provides industry specific functionality with the ease of QuickBooks Accounting.Detailed Application Description:

ACOWIN for Windows is the one tool that no service company should be with out. It makes it easy to schedule and dispatch technicians to service calls, manage maintenance agreements and customer equipment, track inventory (serialized, multi-warehouse, truck) and maintain detailed history. In addition, ACOWIN for Windows generates detailed, professional looking invoices that integrate directly with QuickBooks.  All of this with a friendly, colorful, easy to use point and click program.

Gathering and using Customer Information is vital to the success of any business. With ACOWIN for Windows, the customer information is entered one time and flows throughout the whole system and integrates with QuickBooks, eliminating the need for double and triple entry. Whether the customer has one site or hundreds, complete history and profitability will be tracked for each individual site.

ACOWIN for Windows makes tracking equipment and warranties a breeze. Each site can have unlimited pieces of equipment and each piece of equipment can be broken down into its components. Imagine being able to track warranties for both major units and sub-systems, with equal ease and accuracy!

Service agreements can be a very profitable part of a service company. With ACOWIN for Windows, managing your service agreements has just gotten easier. Each site can have an unlimited number of service agreements. The system will automatically generate invoices and inspection slips with detailed instructions at predefined intervals. When inspection slips are created, the inspections can automatically be assigned to the dispatch board. ACOWIN for Windows, Contract Profitability tools will let you know where you stand with your service agreements at any time, giving you the information you need to renew agreements, adjust pricing and manage your service agreement department effectively and profitably.Invoicing service calls has never been easier than with ACOWIN for Windows’ unique “Build an Invoice” concept. With “Build an Invoice” the information entered from dispatching and material usage is automatically carried through to the invoice, and priced using a rate schedule assigned to the customer’s site. This not only saves valuable data entry time, but it also ensures that the invoice is created for the correct amount and that all charges are applied against it. In addition to the invoice being created, Inventory, Service History, Equipment History and Profitability are all updated as a result. If you are using Flat Rate, simply enter the repair code(s) used and the sell prices will be updated automatically (ACOWIN for Windows integrates with most popular Flat Rate Services). What better way to improve cash flow than to produce accurate invoices in a timely manner that integrate directly with QuickBooks for Windows?If you can play Solitaire, you should have no problems using the ACOWIN for Windows graphic Dispatch Board! Simply click on a dispatch card and drag it to a technician to schedule a call. With the use of colors and symbols, you can tell exactly where a call stands in the dispatching process. Dispatchers can set up multiple boards and customize their display with a simple click of the mouse, choosing which techs they want to see and even rearrange them on the fly to meet unexpected challenges. New service calls can be added directly from the dispatch board and can be paged or e-mailed to the technician by simply clicking the mouse. These are just a few of the many features that have made ACOWIN for Windows’  Dispatch Board the most popular and sought after Dispatch Board in the industry.

Controlling your costs is the key to being a profitable company. With the ACOWIN for Windows’ purchase order system, all material and equipment purchased is directly posted to the correct work order, job, warehouse or truck. The risk of purchasing items but forgetting to bill them to a customer, or track them to a warehouse, will be eliminated when using the Purchase Order system.

ACOWIN for Windows goes far beyond the traditional limitations of a purchasing system, by allowing you to order items from several different vendors on the same Purchase Order. The parts can then be distributed among several different service invoices, warehouses, or trucks. This unique feature allows you to have just one open purchase order for an entire job, and makes it easy to order extra items for stock at the same time, maximizing your discount from vendors. Both standard inventory items and unique, special-order parts can be included on the same order. Of course, you can continue to generate Purchase Orders to a single vendor in the traditional manner.The receiving module not only allows for easy control of perpetual inventory in multiple warehouses and trucks, but it also keeps track of serialized items, as well as any floor plan inventory. The serialized file records floor plan ID, financing method, the actual cost of an item, the date when the item was received, the date of floor plan expiration, and much more. The system even keeps track of when you last ordered a part from a particular vendor and the price you paid, so it can issue a warning if you’re paying too much, or if another vendor can provide the same part for a lower price.

When it comes to tracking inventory — whether in the main warehouse, a truck, or a warehouse across town – ACOWIN has it covered. Inventory is automatically retrieved from various warehouses or trucks during the invoicing process. You can even transfer individual items or the entire stock between warehouses or trucks with a few simple clicks of the mouse, making inventory control a snap.  Changing inventory list costs or sell prices could not be any easier than with ACOWIN for Windows. Inventory list costs or sell prices can be adjusted, by a percentage or set dollar amount, with a few simple mouse clicks. You can revise prices for an individual item, or a group of items, chosen by part number, brand, category, or type. Even serialized inventory and floor plan tracking is built into the ACOWIN for Windows inventory system. You can see what serialized items are in stock, on floor plan, committed, or sold. The system automatically records site location, job number, and date of sale for serialized units sold out of inventory.

Frequently Asked Questions:
Q. Is this a true Windows based software?
A. Yes. ACOWIN for Windows is a software program that was written completely from scratch utilizing Microsoft development tools.

Q. What version of Windows do I need to have to run ACOWIN for Windows?
A. ACOWIN for Windows will run on any of the following Windows platforms: Windows 98 Second Edition, NT 4.0 SP6a, WIN 2000, and XP Professional.

Q. What accounting package does ACOWIN for Windows integrate?
A. ACOWIN for Windows integrates with QuickBooks® 2003/2004, the most popular accounting package for small business.  ACOWIN for Windows provides integration between ACOWIN for Windows and QuickBooks® utilizing the QuickBooks® SDK technology.

Q. Who Developed ACOWIN for Windows?
A. ACOWIN for Windows was developed and written by Team Management specifically for the service industry. The owners of Team Management have been developing, writing, marketing and supporting service management software for over 3 decades and have thousands of satisfied users.

Q. Does ACOWIN for Windows have the ability to be networked?
A. Yes, ACOWIN for Windows is designed to be a true multi-user service management software solution accessible to multiple computers at one time.

Q. Is there software support available for ACOWIN for Windows?
A. Absolutely! Team Management Systems has several support plans available as well as a full support staff dedicated to helping you get up and running on your ACOWIN for Windows software package. Each and every one of Team Management’s support staff is courteous and knowledgeable of both the ACOWIN for Windows program and the service industry. Support hours are Monday – Friday from 8:30 AM, to 5:30 PM EST.

Q. Is there a demo available for ACOWIN for Windows?
A. Yes, if you would like a copy of the demo, please click here.

Specifications