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Bexar Metropolitan Water Subscribes to MapCiti™ to Enhance Service
July 15, 2002 |
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Company: Syncline, Inc.
Web-enabled GIS solution to facilitate more accurate and timely communication Boston, MA--Syncline®, Inc.today announced that Bexar Metropolitan Water District has subscribed to MapCiti™ (http://www.mapciti.com), Syncline's fully automated e-government mapping service.MapCiti enables organizations to immediately Web-enable their geographical information systems (GIS) and provide essential services and information to internal departments and the general public without additional investments in technology. Facilitating Communication and Information Access Bexar Metropolitan Water provides water services to 75,000 customer accounts in the San Antonio, Texas area.The utility dispatches approximately 30 servicemen per day to perform routine maintenance on the area's water systems.Currently, dispatchers communicate the details of a particular job to servicemen in the field via telephone. With MapCiti, Bexar will be able to load all of its geo-referenced infrastructure data, including aerial photography, into MapCiti's fully hosted, web-based mapping application and create regional maps of the city's water infrastructure online.Dispatchers and servicemen will access and view these maps from any location, using only a standard web browser, to communicate about jobs.By clicking on entities on the map, they will retrieve detailed information about those entities, including hotlinks to other information sources housed at Bexar. "MapCiti will enable us to integrate multiple sources of data about our infrastructure into maps that are easy to access and use for performing maintenance and visual analysis," said Armando Aguirre, GIS Analyst at Bexar."The service also allows us to have an offsite backup for our valuable GIS data, and to disperse it departmentally as needed." Matthew Gentile, co-founder and COO of Syncline, said, "Bexar Metro recognizes the tremendous time and cost savings associated with more accurate communication between dispatchers and servicemen." Gentile added, "In this way, MapCiti will enable Bexar to provide faster and better service to its customers."
About Syncline®, Inc. For more information, visit http://www.syncline.com. Copyright © 2002 SYNCLINE, INCORPORATED.All Rights Reserved.Syncline is a registered trademark of Syncline, Inc.MapCiti is a trademark of Syncline, Inc.All other company and product names referenced herein are the trademarks or registered trademarks of their respective holders. |







