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Customers Consistently Achieve High ROI With Information Builders

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Wednesday, April 18th 2012


Organizations From Numerous Industries See Significant Financial Benefit From Utilizing Business Intelligence Leader’s Solutions

Information Builders, a leader in business intelligence (BI), information integrity, and integration solutions, today announced that its customers are attaining substantial return on investment (ROI) from implementing the company’s solutions. By deploying Information Builders’ comprehensive BI, data integration, and predictive analytics technologies, these organizations are increasing operational efficiency, improving customer relationships, and realizing significant financial benefits.

Many Information Builders customers have attained high ROI by using Information Builders software and services. Here are just a few:

  • Plus Relocation Services, Inc. (PLUS) is a domestic and international provider of relocation and mobility services. With WebFOCUS, Information Builders’ BI platform, PLUS built sophisticated self-service reports and dashboards that allow customers to stay on budget by tracking the status and costs of relocation, estimating future costs, and tracking expenses against estimates. As a result, PLUS saw an ROI of nearly 200 percent for the project, including retention of existing customers, acquisition of new clients, improved productivity, and a cumulative three-year net benefit of $3,423,500.
  • International Car Operators (ICO) is a Belgium-based leading company in the material-handling industry, specializing in loading and unloading cargo ships. ICO implemented both Information Builders’ iWay Software integration technologies and WebFOCUS as the primary tools for running its entire operations. By doing so, ICO is able to more effectively manage transporting vehicles, communicate with its customers through its electronic data interchange (EDI), and improve tracking and reporting capabilities. In addition to the improved operational efficiency and communication with customers, ICO gained a substantial ROI over a three-year period.
  • Charlotte-Mecklenburg Police Department (CMPD), which is responsible for law enforcement for Charlotte, NC and the greater Mecklenburg County, realized numerous benefits from deploying Information Builders’ predictive analytics solution. CMPD used the company’s Law Enforcement Analytics (LEA) offering to more effectively use data analytics to reduce crime, make more efficient use of police resources, and reduce costs. The completed project will deliver a cumulative three-year net benefit of more than $7,770,000 to the police department.
  • CenterStone Technologies, Inc. is a Denver-based provider of business-to-business (B2B) e-commerce solutions for consumer brands, their sales reps, and specialty retail customers in North America and Europe. CenterStone chose to implement Information Builders’ iWay Data Quality Center and iWay Service Manager to automate the scheduling, loading, and cleansing of e-commerce data. As a result of improved data integration, reduced maintenance, and development costs, CenterStone was able to dramatically accelerate production loads, ensure scalability for future growth, and achieve a net benefit of $1,000,000.

“In today’s crowded marketplace and challenging economic conditions, it’s critical that companies be operationally efficient to gain the extra edge above competitors,” said Gerald Cohen, president and CEO of Information Builders. “Information Builders has always taken pride in our ability to help our customers make better use of their data, and it’s particularly gratifying to see so many examples of the financial benefits of their investments. We congratulate PLUS, ICO, CMPD, CenterStone, and our many other customers with similar stories on reaping such a significant return from business intelligence technology.”

About Information Builders

Information Builders helps organizations transform data into business value. Our software solutions for business intelligence and analytics, integration, and data integrity empower people to make smarter decisions, strengthen customer relationships, and drive growth. Our dedication to customer success is unmatched in the industry. That’s why tens of thousands of leading organizations rely on Information Builders to be their trusted partner. Founded in 1975, Information Builders is headquartered in New York, NY, with offices around the world, and remains one of the largest independent, privately held companies in the industry. Visit us at www.informationbuilders.com, follow us on Twitter at @infobldrs, like us on Facebook

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