Directions Magazine
Hello. Login | Register

Press Releases

Home | Submit Press Release

Field Service Companies to Increase Service Quality through TomTom and Zebra Integration

Bookmark and Share
Thursday, February 27th 2014
TomTom |


-- Global printing, barcode and RFID specialist Zebra Technologies has teamed up with TomTom Business Solutions to integrate fleet management data and mobile printing.

Field service companies can now use the Zebra RW series to print receipts, invoices and barcodes and the RP4T to print RFID labels, enriched with GPS location and job information generated by TomTom's WEBFLEET fleet management platform.  This means companies will be able to provide customers with greater information, as proof of delivery, direct store delivery and invoice receipts will include vehicle position and journey information.  The same data will also be available in the back-end, providing clear proof that service level agreements have been met.

The mobile printers become connected devices through a Bluetooth link with TomTom's in-vehicle LINK tracking unit.  It communicates with the WEBFLEET platform and open API, permitting data exchange with any back office software system without incurring additional mobile connectivity charges.

"Zebra's first ever integration with a fleet management provider will see a wide range of businesses benefit from greater administrative efficiencies," said Chris Ayres, ISV Development Manager, Zebra Technologies.

The Zebra mobile printers are compatible with TomTom's robust hardware and software APIs.  Data is transferred from field to back office using the LINK.connect API and in the opposite direction via the WEBFLEET.connect API.

Thomas Schmidt, Managing Director, TomTom Business Solutions, added: "This integration provides field service companies with a cost-effective connected product, allowing them to offer ever higher standards of customer service."   

"For example, cold chain distributors will be able to print receipts detailing temperatures across an entire journey according to GPS positions, Mobile healthcare operators can print RFID labels for patient blood samples, or taxi drivers can use the integrated technology to print receipts that accurately detail journey information."

Zebra has been listed in TomTom WEBFLEET's App Center.

About TomTom

TomTom (Tom2) empowers movement.  Every day millions of people around the world depend on TomTom to make smarter decisions. We design and develop innovative products that make it easy for people to keep moving towards their goals. Best known for being a global leader in navigation and mapping products, TomTom also creates GPS Sport Watches, as well as state-of-the-art fleet management solutions and industry leading location based products.

Our business consists of four customer facing business units: Consumer, Automotive, Licensing and Business Solutions.

Founded in 1991 and headquartered in Amsterdam, we have 3,600 employees worldwide and sell our products in over 35 countries.

About TomTom Business Solutions

TomTom Business Solutions is one of the world's leading providers of fleet management solutions and professional telematics services. Our in-car products are designed to help drive greener, safer and more efficiently. Our online platform, WEBFLEET, is highly scalable and has the highest standards in terms of reliability and security.

For further information, please visit www.tomtom.com/business

 

Follow us on Twitter @TomTomBusiness

 

 

 

 ###

 

Bookmark and Share

Stay Connected

Twitter RSS Facebook LinkedIn Delicious Apple Devices Android Blackberry






Recent Comments

Esri Development Center Program for Higher Education

Graduates of higher education programs in geographic information systems and science who can code software and build apps are highly sought after by employers. David DiBiase, Esri’s director of education, explains how the Esri Development Center (EDC) program confers special status and benefits upon a select few leading university departments that challenge their students to develop innovative applications based upon the ArcGIS platform....

Remapping the New Jersey coast after Hurricane Sandy
Modeling a Changing American Landscape
The American Community Survey in Action
Is Location Still Everything?
Putting Geography to Work in Healthcare
FOSS4G PDX Conference: Geospatial Technological Innovation and Diversity are Thriving
Data Mashups can Help Answer the World’s Biggest Questions
New high-resolution Satellite Image Analysis: 5 of 6 Syrian World Heritage Sites “Exhibit Significant Damage”

DirectionsMag.com

About Us | Advertise | Contact Us | Web Terms & Conditions | Privacy Policy
© 2014 Directions Media. All Rights Reserved