Webinars

Webinar: Virtual Charlotte: Boosting City Services with Google Maps

How the city of Charlotte, North Carolina is improving response time to citizen requests with geospatial technology

City of Charlotte staff needed a holistic, real-time view of information to respond to residents’ requests for information, many of which pertain to location (recycling sites, construction permits, street maintenance, etc.). In this webinar, Charlotte’s Chief Information Officer Jeff Stovall will describe how the city combined Google Maps API Premier with Esri’s ArcGIS Server and many business databases to create “Virtual Charlotte” to serve that need.

Join this webinar to learn how Charlotte has:

• Used Virtual Charlotte as the all-purpose geospatial viewer for location-based operational information maintained and stored within the city’s business systems
• Improved service to its constituents and reduced costs at the same time
• Maximized visibility into its services and streamlined procedures for city personnel

Virtual Charlotte was launched in March 2009 and 14 divisions now participate. The integration of Google Maps and the ArcGIS Server has made data once stored in siloed systems much more accessible. After two years’ operation, the system has become widely popular within city government and provides a powerful visualization tool for citizens.

Who should  attend:
This webinar is appropriate for those in the public sector who are responsible for providing information to constituents.