Andrew Sheahen

Andrew Sheahen is a telecommunications, media and entertainment professional specializing in operational analysis and process design, business case development, procurement & program management, and change management. He has designed target operating models from the ground up, created innovative strategies for leveraging new technologies, developed and applied operational efficiency methodologies using eTOM, and has managed the design and deployment of Geographic Information Systems, Business Support Systems (BSS)/Operational Support Systems (OSS), Customer Care operations, Business Intelligence systems, and Knowledge Management systems for multiple Fortune 500 clients.

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